King of Shaves

Nothing makes me unhappy faster than a poor response from a company when things go wrong. I cannot begin to tell you the sucky level of service I received from DHL a short time ago. They messed up so badly that it caused me problems at work, they even sent me threatening letters demanding payments that I had already made. If there is ever an alternative to DHL, then that’s what I’m going with.

As I am always quick to call out companies on twitter when they get stuff wrong, I thought it only fair to highlight when a company got it really right!

I’m a loyal customer. If you keep me happy then the next guy has to do something really amazing to steal me away. Enter King of Shaves. I have been using King of Shaves products for ages, way before I discovered they had a website. I had one of the original KoS razors, I think it was called Rzr, but don’t quote me on that. I remember being super happy when I found out I could buy their stuff online – as an aspie this makes my shopping experience so much more agreeable, but I digress. June 1st will mark 5 years since I placed my first order with KoS. I am just as happy today as I was then. I received an order this week and the stuff hadn’t been packed too intelligently, the box had been overfilled and this coupled with a poorly sealed tube of shower gel led to quite a mess. So I tweeted a picture and tagged KoS founder Will King in it. He could easily have ignored my tweet, or sent a reply asking me to contact Customer Services, but instead he followed me on twitter and DM’d me to get my details and then proceeded to hook me up with a replacement bottle of shower gel. I was impressed. It underlined my assertion that KoS rock!

Working with autism

Not many adults with autism hold down full time jobs, just 15% in the UK1. This is despite some 61% of autistic adults saying that they would like a job2.

I am in the 15% and I realise that even though I struggle, I am immensely fortunate to not only have a job, but to be doing something I love and actually progressing my career. I have achieved things that I am sure people never thought I would – managing my own department – but I have needed help and support along the way.

I have previously read about software houses that exclusively employ autistic people. As a Software Developer with Aspergers Syndrome this seems like an awesome idea, but what about the folk who aren’t into software but still want a job? That’s where Phil Evans and Autistic Achievers come in. Phil is in the process of launching Autistic Achievers (going live in June I think) and essentially the aim is to find jobs for autistic adults in the UK.

It’s a super simple idea and the more I consider it, the more I think “Why hasn’t someone done this sooner?!”.

I don’t quite know how far Phil is planning on taking the service, I guess that largely depends on how well it all goes, but the potential is massive. Applying for a job is a scary process and for someone who is autistic it is even worse. If Phil is able to manage the expectations of potential candidates and employers and bridge the communication gap between them by presenting information to candidates in an accessible way, then he has taken away a massive barrier.

Thinking about this reminds me of how much I hate job interviews. First up, I’m in a suit and proper shoes, so I am already uncomfortable. Secondly, I am traveling to a strange place, to meet strange people who will lock on to me with their tractor-beam-like laser eyes and expect me to hold up a conversation. You really couldn’t do a much better job of designing hell for this aspie.

I realise I am lucky with the level of support I have been shown at work. I have almost never had to wear a suit, instead I am able to be comfortable in my jeans, t-shirt, hoodie and AF1s combo. I am allowed to wear my headphones all day, especially important due to the open plan nature of the office, all of the noisy tech and Shouty Phone Lady (not her real name). The lights around my desk are switched off 90% of the time and there is a sign by the switch reminding people to turn them off after they have used them, although I don’t think anyone realises that this is for my benefit and not a cost cutting measure. I am in the office most days and allowed to leave on time, so I avoid having my routine changed last minute and spiraling into a meltdown, or getting overtired and shutting down. This is a really important one for me because by the end of my working day I am spent, work is largely about survival for me, even though I love what I do.

I just think that with similar levels of support, there are many more adults on the spectrum who could be successful in the workplace and I hope that Phil and Autistic Achievers are able to facilitate this. Be sure to check out his blog!

1,2 Autism and Asperger syndrome: some facts and statistics – The National Autistic Society

oddcog celebrates 1000 Ausome Things #AutismPositivity2013

Today is the day for the Autism Positivity Flash Blog 2013. The idea is to blog about something ausome. By the way, “ausome” is my new favourite word, whenever I say it, that spelling will be what I mean.

As the URL of this blog suggests, I had always realised I was a little different to most folk. Some would say weird, some would say special. The road to diagnosis was very much a voyage of discovery, learning which aspects of me where traits associated with autism. For the most part, I knew which things about me were different and so it was mostly just finding out which ones fit into the category of autism.

There was one thing though, that I was totally not expecting.

Some people, in fact most people, don’t think in pictures. They think in words. No, really, it’s true. I promise you, they think in words. This was a totally mind blowing discovery for me. My initial reaction was “Holy crap, how does that even work?” and to be honest I still think that today. The first nurse I spoke to at the hospital where I was diagnosed came at the topic as if I was at a disadvantage because I think in pictures. I think this is a brilliant example that illustrates the idea that autistic people are not wrong, we’re just different! There is an upside and a downside to it, the down being that it takes a lot of effort for me to communicate in words. If I am tired or stressed then speaking can become impossible and texting gets a lot tougher. I absolutely hate it when this happens. The upside though is that I can attack problems in a totally different way to a someone who thinks in words and I believe that this is extremely beneficial to me in my chosen career as a Software Developer. If someone offered me the chance to be normal, to take away my powers, then thinking in pictures is something I would list as a pro, something I would not want to lose. Thinking in words seems so incredibly inefficient to me. I definitely don’t want it. :)

I have blogged before about my memory boxes and how my brain is like a big PVR full of pictures and videos. Recently I realised how this impacts the way that I take photographs. I have a friend called cosmic badger, he is an intergalactic space badger with a passion for graphic design. He takes the most amazing photos. Just so, so pretty. A few weeks ago, he came over and he showed me the photos he had shot on holiday. Later, we went for a walk down to the beach and I got an opportunity to see first hand how he takes photos. So I should explain, I remember a guy I worked with once, laughing about the photos I had taken on holiday: the composition, the subject matter. I was a bit hurt, but I didn’t say anything. Looking at the way that Cosmizzle worked I suddenly realised that my photos and his photos seemed to be taken with completely different intentions. I wanted to catch things exactly as they were, cold and scientific, almost like mugshots. His photos were more about capturing beauty, they were artistic. I wanted to take photographs of all of the tiny details that my brain is constantly capturing, categorizing and filing. This is why I have photographs of taps and shower heads and things that nobody else would ever think to take a photo of. My photos are triggers for my brain, one quick look and I am replaying full videos (thoughts/memories) in my head. My own private cinema. I think this is quite ausome.

#AutismIs

I remember the feeling of relief that I felt when I started reading about autistic spectrum disorders.

I had spent a long time knowing that there was something different about me, whilst at the same time not being able to pinpoint what that actually was.

It was an amazing feeling to realise that I wasn’t alone. There were other people who experienced the world in the same way that I did. Discovering there were words to describe things that I would have invented words for if I had ever been brave enough to talk about them.

I felt a sense of belonging. And worth.

The actual diagnosis process was terrifying because having come so far, there was a chance that I could be denied. That someone might tell me that I didn’t belong. That I was just broken and wrong.

Further relief when my suspicions were confirmed.

I took great comfort from being part of the vibrant online community of people from all across the spectrum.

Not broken, just different. Better at some things, worse at others. But somehow, accepted.

But inevitably, talk of causes and cures. People openly discussing how it should be possible to screen for ASDs before birth to allow for pregnancies to be terminated. Registers for people with Aspergers, just in case we get violent.

Not just different, but broken, wrong and unwanted. Not considered useful to society.

Try reconciling that in your brain.

Parlez-vous l’anglais?

This post was inspired by a thought I expressed on twitter today that really deserved more than 140 characters.

In both spoken and written (or typed) conversation I require massive amounts of information outside of the actual words in order to understand what is being said. Smileys, hashtags, daps and even extra words, can all help to provide me with this context. It’s like the communication is happening in a foreign language that I learned at school and haven’t used since, I understand a lot of what is being said, but the subtleties and details that provide the context, and hence the meaning, are missing.

Often I will end up asking questions or just re-examining the conversation in my head to try and decipher the message hidden within it. This can be quite frustrating. If the conversation is continuing at a rapid pace, it can be quite tough for me to keep up. I end up drowning in words. Overwhelmed by the conversation.

In direct physical conversation a lot of the context is conveyed by body language and facial expression. Unless these are intentionally exaggerated, then they too are part of the foreign language. With facial expressions this is partly due to me doing my best to look anywhere but directly in to the other persons face, or worse still, their eyes. Yuk! I have to concentrate hard during a conversation and this is just not possible if someone has engaged their eye probes and is attempting to scan me.

I know that me walking around, or looking in to the distance may appear to show a complete lack of interest, but really the opposite is true. I have taken to playing with something with my hands whilst in a conversation in order to aid my conversation. At work, this normally means occupying my hands with my pen. The pen allows me to stim in a non-obvious and not self damaging way.

It might snow tomorrow.

It might snow tomorrow.

I guess that’s the most uninteresting thing, but it already has my cogs turning. Running simulations in my brain to try and work out all possible scenarios and plan around them. It’s exhausting. Didn’t have much brain left to concentrate on my work today. Sought relief by tidying and organising some boxes of stuff.

I wouldn’t worry so much if I was at home and had no need to travel anywhere. I have to work though.

I’m pretty clumsy. I hate the feeling of slipping.

I have my Timmys. I will walk extra slowly and extra carefully.

I need to keep watching in case the snow starts, I don’t want to get stuck at work, or worse, caught somewhere between work and home. I live on two hills, the road is never cleared and gets cut off very quickly.

I have my snow shovel and foil blanket in my car. And 4WD. And my headphones and music.

I need to keep my phone near me. The snow is forecast to start first at home and move towards work. Don’t want to miss a heads up message.

Last time it snowed I got stuck. Couldn’t get home for a bit. Slid my car in to some railings and scratched all the wheels.

Snow makes everything different and unpredictable.

Brain dump: too much input

I’ve been avoiding twitter since news began to break that Adam Lanza, the shooter at the school in Newtown, Connecticut, may have been autistic.

Let me explain that I have been diagnosed for less than a year. One of the things I have already learned is that there are a great many ignorant people out there who are ready to tell anyone who will listen about causes, treatments and cures for autism. I’ve had people call me names too. I’m used to those things; it’s sad, but I expect that behaviour. What I did not expect and took me genuinely by surprise, was the massive backlash against people with Asperger’s Syndrome or High Functioning Autism.

I felt totally overwhelmed by what I was reading and hearing. I worried in case my friends were reading the same things as me and wondering if I was dangerous. I always feel a certain amount of shame when I melt because I always think that I should be able to control it. Lack of control. That can’t be good, right?

I knew that the shooting would likely be a topic of conversation at work. What should I do if I heard people talking about the shooting and saying things about aspies that weren’t true? Should I keep my head down or should I speak up and maybe reveal to everyone that I am one of those people? I am always totally honest when I am asked about being autistic, it is not something I try to hide, but it is also not something that I broadcast. The people I work with who need to know do. The people I trust to know do. And the people from work who follow me on twitter know also. They don’t necessarily know all of my triggers, symptoms and stims, but they at least know enough to be able to work with me and meet me half way on things.

Then things got surreal. There were Facebook pages being started that were dedicated to the elimination of aspies. Statements like “When this picture gets 50 likes we’ll go and burn an Asperger’s kid.”. What the hell? I went from being overwhelmed that people would be scared of me to being scared of people. Not just on my behalf, but also for the little aspies at school who likely already found school to be a matter of survival. I know it only takes one idiot to start a page like that, but believe me that sentiment was being expressed to varying degrees in alarming numbers.

Then today someone managed to pull me briefly in to a conversation (monologue) on American gun laws and why people with mental illness shouldn’t have guns. I started to explain that autism wasn’t a mental illness and then I realised I just wanted out of the conversation.

And so now this is where we are. Not for the first time I wondered about removing the word aspie from my twitter bio. But it is me, I am it and I haven’t done anything wrong. I’m certainly not giving in to some Minority Report pre-cog bull shit. Show me where there is a link between planned violence and autism. Then we can talk. Until that point, I guess we just work towards repairing the damage done to the image of aspies.

After thought: I listen to hip hop, I watch wrestling on TV, I like UFC, I’ve seen every single episode of CSI, I got full colours at school in shooting, I have a shaved head, wear hoodies and baggy jeans. I have a full time job, I don’t drink and I’ve never had so much as a parking ticket. I am quiet, kind and gentle. The only time I get stopped by the police it’s because they wonder how someone my age can afford such a nice car. I am far more likely to back away from a threat than fight. Mind fuck, huh?

Post Office

So I just got back from the post office. I had to mail a parcel to my friend. I figured that this event was worth me explaining.

I’m sure lots of people are thinking “What’s the big deal, it’s a post office?!”, well carry on reading and I’ll explain it.

The post office is physically quite small, the current owners have fitted in aisles where there didn’t used to be any. I was immediately wary of my ability to safely navigate the aisles without damaging either myself, the parcel or any of the stuff in the post office. I managed it, which is good because I fell down some steps on holiday this week and hurt my arm and scratched my watch, I didn’t need to be bumping anything else.

Only one counter was open and someone was being served. There is a sign hanging from the ceiling with an arrow pointing down that says “Please queue here.” and so I stood on that very spot. I realised that the person in front of me wasn’t being served, but was actually just chatting. I wasn’t in a particular hurry for any reason other than a desire to get out of there as quickly as I could, so I waited for them to finish. The post office doesn’t have an electronic system to call you to the counter; I’ve been shouted at before in the bank for approaching an empty counter before I was summoned and so I was anxious about this interaction. It’s very hard for me to watch for a brief glimpse of a look on the other persons face, let alone to decide whether that look means “Yep, come on over!” or “Wait, not yet, I’m still sorting stuff out.”. Luckily I nailed it (woohoo, go me!).

I explained to the lady that I wanted to mail a parcel. She asked me to put it on the scale and pointed to one of the two scales on the counter. I placed the parcel on the top and the scale maxed out – it only went up to 1 kilo. The lady was not amused. I had never seen those scales before in my life, if I’d known they only measured up to 1 kilo then I would have explained that the parcel weighed 2.12 kilos. I knew this because I measured the weight very carefully before setting out. In fact, if the lady had asked me how much it weighed I would gladly have volunteered this information. The lady motioned for me to put the parcel on the other scale. I couldn’t read the weight off the scale, but I knew how much it weighed and so I told the lady, evidently with more precision than she was expecting. Go figure. I rounded the weight to 1 decimal place before the ladies brain leaked out of her nose.

She opened the hatch and I handed the parcel through. She immediately wanted to turn it on it’s side, even though it was clearly labelled as fragile and had “This way up.” written on all four sides. She observed that it was wet as if I shouldn’t have tried to post something while it was raining. The address was fine because when I carried the parcel to the shops I put one hand over it.

At this point, I began to wonder if something was wrong. The lady was asking more questions about the parcel than I had expected. I thought that maybe she was just being nice and making conversation and so I answered her questions. She had apparently never heard of the destination of the parcel. She asked where it was. This was odd because she had the parcel and the post code and so she could see the parcel was Liverpool bound. She printed the stickers and attached them to the parcel. I handed over my money. “Where did you get this from?”, she asked as she examined one of the notes. “Cornwall”, I replied. She spent ages examining that note. Marker pens, holding it up to the light. My anxiety levels were climbing. What if she said the note was fake and refused to accept it. I could feel my brain spinning up. Eventually she convinced herself that I wasn’t trying to pass off counterfeit currency and gave me my change.

I navigated my way back out of the shop.

Organisation Theory

Some of you may know already, but I am a Software Developer by day. Part of my role makes me specifically responsible for the quality of the software, although I would argue the entire team shares this responsibility. We have a bunch of QA procedures that are designed to ensure the quality of the software too. The idea is that everyone should follow the procedures and that this should guide us towards producing high quality software. Equally as important although not the focus of this post, the description of these processes allows us to explain clearly to other people what it is that we do to maintain our high standards.

So what happens when people don’t follow the procedures? Well, essentially things start to go wrong. Things get missed. Problems creep in. The quality drops.

This maps on to my everyday life.

I need to be organised. I can’t get focused if there is loads of stuff on my desktop, physical or virtual. I position my stuff on my desk in the same place every day. I guess I can use my muscle memory and it becomes one less thing to think about. I hate having bits of paper hanging around; I take notes in my logbook, but that paper is organised by the metal spiral running along one edge. The first place I worked when I left university was paperless, I loved that and I still try to maintain it today.

All too often the rules of life are unwritten and have to be learned through trial and error. Even then, rules that I have taken as learned I see broken by others.

I have procedures and routines for doing just about everything. I need to stick to these in order to make sure I don’t make mistakes and also to make sure I am in control of what is going on.

It’s not just about being efficient though. I really am unable to tackle something if I am surrounded by chaos. Yes, to me, having stuff all over my desk is chaos. I guess this is where the distinction between neurotypical and autistic falls?

Doing things my way may seem regimented and inflexible, but the flip side is that I know exactly what is going on. I can see things in the finest detail. I know instantly when something is wrong just by the disturbance, it’s a bit like a spider sensing the tiniest vibration on it’s web. If you take away my procedures and routines then you are taking away my spider senses. Not only do I have to deal with the feeling of change and uncertainty but I now have to try and do things in a way which is totally foreign to me. This all feels horrible for me and is extremely overwhelming and so I am fiercely protective of my routine and of the organisation of my world.

Organisation Theory: on one side of the earth an aspie does something using a well worn routine and this results in good things happening.

I love my duvet

Ever since I was little I have always loved my duvet. The bigger and thicker the better.

It’s actually one of the few things I remember not liking about Florida. I struggled to sleep under the thin covers the hotel provided. I have no idea how people manage to sleep under such thin little covers. How do you snuggle something so thin!?

This is just one of those things that I grew up with. I remember doing a massive smile when I found out about weighted blankets and Temple Grandin’s squeeze machine. It was independent confirmation that my dx was correct I guess.

There is something calming and reassuring about the weight of a duvet. It is like a security layer. My objective is to have as little of me poking out as possible. If there were such a thing as a bed snorkel I would surely get one and then fully cocoon myself.

And this is why I’m rolling with fifty bazillion togs of duvet, even in the summer!